Back to the Basics–English Brush-up for the Small Business Owner

Businesses are constantly being judged by their potential customers. One of the ways they are judged is how they communicate both in person and on paper. In today's world "paper" includes E-mail. This class is designed as a basic brush-up course on English skills. The training class will review troublesome areas of English usage for business writers of all kinds.

Participants will learn how to revise for clarity, emphasis and grammatical correctness. Working through exercises that emphasize word choice, sentence structure and punctuation are especially useful for writers. Spell check is great, but it cannot be the only check used. Learning how to revise, review and edit your work will build both your skills and confidence.

Class Outline:
1. Looking Right      
a. Overview of Basic Grammar      
b. Common Mistakes      
c. Modern Language Use

2. Getting Down to Basics      
a. Parts of Speech      
b. Subject Verb Agreement      
c. Proper pronouns      
d. Plurals and Possessives

3. Building Confidence with Punctuation      
a. Commas      
b. Semi-Colons      
c. Apostrophes      
d. Quotation Marks

This class is designed for you or any of your employees who write documents for your company.

Time of Session
9:00 a.m. – 4:00 p.m.

Training Class Cost
$139.00 for a Full-Day of Training

Training Dates
Check out the ERMA Training Calendar for Upcoming Dates

How Well You Write is Another Picture of You – Do YOU Like the Picture?

Whether it is a sales letter, a customer service letter, an e-mail to a vendor- what we write is not only a representation of us, but of our business. This is a hands-on workshop that will show how to produce business documents that get positive results. The format includes class exercises, group discussion and individual guidance.

Class Outline
1. Planning      
a. What's the Purpose     
 b. What is the Reader's Point of View      
c. Organizing thoughts and Ideas

2. Writing for the Reader      
a. Choosing the Format      
b. Beginning Strong      
c. Creating Transitions      
d. Making the Point      
e. Getting the Desired Responses

3. Composing e-mail      
a. What works/what doesn't work in E-mail      
b. Recognizing privacy issues

4. Reviewing      
a. Eliminating errors      
b. Punctuating correctly      
c. Checking for clarity      
d. Recognizing jargon

BONUS: Individual Review Options

Please mail up to three short documents (maximum three pages each) to:
ERMA Institute™
2755 South Locust Street
Suite 201
Denver, CO 80222.
Attn: Nancy Barnett

The instructor will confidentially review your writing and return it to you during the session. Documents must be received at least one week prior to the date of the workshop.

Training Session Time
9:00 a.m.-4:00 p.m.

Training Class Cost
$159.00 for Full Day of Training and Individual Work Review

Facilitator:
Nancy Barnett, President ERMA Institute™, SPHR

Training Dates
Check out the ERMA Training Calendar for Upcoming Dates